Career Development Grid

Computer, Automated Teller, and Office Machine Repairers are professionals who install, maintain, and repair a wide range of electronic equipment, including computers, ATMs, and office machines such as printers, scanners, and copiers. In Nigeria, to embark on this career path, you will need a minimum of a National Diploma (ND) in Electrical/Electronics Engineering or Computer Engineering from a recognized polytechnic. You can also obtain a Bachelor’s degree in Electrical/Electronics Engineering or Computer Engineering from a university.
Typical job duties and responsibilities of a Computer, Automated Teller, and Office Machine Repairer include diagnosing and repairing equipment faults, installing software and hardware, conducting routine maintenance, providing technical support to users, and keeping accurate records of repairs and maintenance activities.
The earning potential in this career can vary depending on the level of education and experience of the individual. In Nigeria, entry-level Computer, Automated Teller, and Office Machine Repairers can earn between ₦50,000 to ₦100,000 monthly, while experienced professionals can earn up to ₦300,000 monthly.
There are opportunities for career advancement in this field, such as becoming a supervisor or manager. However, this is dependent on the level of experience and education of the individual.
The biggest challenges facing people in this career include keeping up with the rapidly changing technology, dealing with difficult customers, and working long hours. To overcome these challenges, individuals in this field need to stay up to date with the latest technology trends, develop excellent customer service skills, and be willing to work flexible hours.
The best ways to gain experience and build a network in this field are by completing internships or apprenticeships, attending relevant training programs, and joining professional organizations such as the Nigerian Society of Engineers (NSE) and the Institute of Electrical and Electronics Engineers (IEEE).
The current job prospects for this career in Nigeria are good, as there is a growing demand for electronic equipment repairers in various sectors such as banking, telecommunications, and manufacturing. In the future, the demand for professionals in this field is expected to increase due to the increasing use of electronic equipment in various industries.
The most important skills and qualities needed to succeed in this career include strong technical skills, problem-solving skills, attention to detail, patience, and excellent communication skills.
This career is in demand in various sectors such as banking, telecommunications, manufacturing, and government agencies.
One common misconception about this career is that it is

To become a computer, automated teller, and office machine repairer, you typically need a high school diploma or equivalent. Some employers may prefer candidates with post-secondary education in electronics, computer science, or a related field.
You can also acquire the necessary skills and knowledge through vocational or technical schools, community colleges, or on-the-job training programs. These programs can provide you with hands-on experience in repairing and maintaining different types of machines and equipment.
In addition, you may need to obtain certification from the manufacturers of the machines you will be repairing. This certification demonstrates that you have the necessary knowledge and skills to diagnose and repair specific types of machines and equipment.
Continuing education and keeping up-to-date with the latest technological advancements is also important in this field. This can be achieved through attending workshops, seminars, and training programs offered by manufacturers or industry associations.

Computer, Automated Teller, and Office Machine Repairers are responsible for repairing and maintaining a variety of electronic equipment, including computers, ATMs, printers, and other office machines. Some of the typical job duties and responsibilities of someone in this career may include:
1. Diagnosing and troubleshooting equipment malfunctions: Repairers use diagnostic tools and techniques to identify problems with electronic equipment.
2. Repairing or replacing defective parts: Once the problem has been identified, repairers may need to replace or repair faulty parts to get the equipment working again.
3. Testing and adjusting equipment: Repairers test and adjust equipment to ensure that it is working properly and meets manufacturer specifications.
4. Maintaining records: Repairers keep detailed records of the work they perform, including the parts used, the repairs made, and any maintenance performed.
5. Providing customer service: Repairers may interact with customers to diagnose problems and explain repairs, as well as provide training on how to use the equipment properly.
6. Staying up-to-date with new technology: Repairers must stay current with new technology and software updates to keep equipment functioning properly.
7. Working with a team: Repairers may work with other technicians or engineers to solve complex problems or develop new solutions for equipment repair and maintenance.

The earning potential for Computer, Automated Teller, and Office Machine Repairers can vary depending on factors such as experience, location, and industry.
In the short term, entry-level positions in this field typically earn an average hourly wage of around $15-$20 per hour, or an annual salary of approximately $30,000-$40,000. However, with experience and expertise, individuals in this field can earn significantly more.
In the long term, experienced Computer, Automated Teller, and Office Machine Repairers can earn an average hourly wage of around $25-$30 per hour, or an annual salary of approximately $50,000-$60,000. Those who advance to supervisory or management positions can earn even higher salaries.
It’s important to note that the earning potential in this field can also be influenced by technological advancements and changes in the industry. Staying up-to-date with the latest technologies and certifications can help increase earning potential in the long term.

The field of computer, automated teller, and office machine repair offers several opportunities for career advancement. Some possible paths for advancement include:
1. Specialization: Repair technicians can specialize in repairing specific types of machines, such as ATMs, printers, or copiers. By becoming experts in a particular area, technicians can command higher salaries and take on more complex repair jobs.
2. Management: Experienced repair technicians can move into management positions, such as service manager or repair shop supervisor. In these roles, they oversee a team of technicians and are responsible for managing schedules, budgets, and customer relationships.
3. Sales: Some repair technicians transition into sales roles, where they use their technical expertise to sell machines and services to customers. This can be a lucrative career path for those who enjoy working with customers and have strong communication and sales skills.
4. Entrepreneurship: Some repair technicians start their own repair businesses, either as sole proprietors or as part of a larger franchise. This can offer opportunities for greater autonomy, higher earnings potential, and the ability to build a business and brand.
Overall, the field of computer, automated teller, and office machine repair offers a range of opportunities for career advancement, depending on individual skills, interests, and goals.

The biggest challenges facing people in the career of computer, automated teller, and office machine repairers include:
1. Technological advancements: As technology continues to evolve, repairers must stay up-to-date with the latest advancements in computer systems and office machines. This requires continuous learning and training to keep up with the latest trends.
2. Troubleshooting: Repairers must be able to diagnose and troubleshoot problems with various computer systems and office machines. This requires a high level of technical knowledge and problem-solving skills.
3. Time management: Repairers often work under tight deadlines to repair machines and get them back in working order. This requires excellent time management skills and the ability to work efficiently under pressure.
4. Customer service: Repairers must be able to communicate effectively with customers, understand their needs, and provide solutions to their problems. This requires excellent customer service skills and the ability to work well with others.
To overcome these challenges, individuals pursuing a career in computer, automated teller, and office machine repairers should:
1. Pursue continuous learning and training to stay up-to-date with the latest technological advancements.
2. Develop strong problem-solving skills and the ability to troubleshoot complex technical issues.
3. Learn effective time management skills to work efficiently and meet tight deadlines.
4. Develop excellent communication and customer service skills to provide high-quality service to customers.

Here are some ways to gain experience and build a network in the field of computer, automated teller, and office machine repair:
1. Education and Certifications: Pursue a degree or certification in computer science, electronics, or related fields. This will provide you with a strong foundation of technical knowledge and skills that are essential for repairing and maintaining machines.
2. Internships and Apprenticeships: Look for internships or apprenticeships with companies that specialize in computer, automated teller, and office machine repair. This will give you hands-on experience and exposure to different types of machines.
3. Join Professional Associations: Joining a professional association such as the Association for Computing Machinery (ACM) or the International Association of Computer Science and Information Technology (IACSIT) can help you build a network of professionals in the field. Attend conferences and events organized by these associations to meet people and learn about new technologies and trends.
4. Volunteer: Offer your services to non-profit organizations, schools, or community centers that need help with their computer or office machines. This will not only give you valuable experience but also help you build a network of contacts in the community.
5. Online Communities: Join online communities such as forums, blogs, or social media groups that focus on computer, automated teller, and office machine repair. This will help you connect with other professionals in the field, ask questions, and share knowledge and experiences.

According to the Bureau of Labor Statistics, the job outlook for computer, automated teller, and office machine repairers is expected to decline by 4% from 2019 to 2029. This is due to the increasing use of technology and the trend towards replacing rather than repairing equipment.
However, there will still be a need for repairers to maintain and fix existing equipment, especially in industries such as healthcare and manufacturing. Additionally, there may be opportunities for repairers to specialize in repairing specific types of equipment or to work for specialized repair companies.
Overall, while the job prospects for computer, automated teller, and office machine repairers may not be as strong as other fields, there will still be a need for skilled professionals in this area. It is important for students interested in this career to stay up-to-date with the latest technology and to consider specializing in a particular area to increase their job prospects.

To succeed as a Computer, Automated Teller, and Office Machine Repairer, one needs to have the following skills and qualities:
1. Technical skills: Repairers must have a strong understanding of computer hardware and software, as well as experience with automated teller machines and office machines.
2. Problem-solving skills: Repairers must be able to diagnose and troubleshoot problems with machines quickly and efficiently.
3. Attention to detail: Repairers must be meticulous in their work to ensure that machines are repaired accurately and completely.
4. Communication skills: Repairers must be able to communicate effectively with customers and colleagues to explain technical issues and repair procedures.
5. Physical dexterity: Repairers must be able to manipulate small parts and work in tight spaces, often for extended periods of time.
6. Time management skills: Repairers must be able to manage their time effectively to complete repairs within tight deadlines.
7. Customer service skills: Repairers must be able to provide excellent customer service to maintain positive relationships with clients and ensure repeat business.

The demand for Computer, Automated Teller, and Office Machine Repairers is mainly in the following sectors or industries:
1. Information Technology (IT) sector: This sector includes companies that offer IT services, computer systems design, software development, and data processing services. These companies require computer repairers to maintain and repair their computer systems.
2. Banking sector: Banks use automated teller machines (ATMs) to provide 24/7 banking services to their customers. Repairers are needed to ensure that these machines are functioning properly.
3. Retail sector: Retail companies use point-of-sale (POS) systems and other office machines to manage their sales and inventory. Repairers are needed to maintain and repair these machines to ensure smooth operations.
4. Healthcare sector: Hospitals and clinics use various types of medical equipment that require computer systems to function. Repairers are needed to maintain and repair these systems to ensure that patient care is not compromised.
5. Education sector: Schools and universities use computers and other office machines for administrative purposes and to provide students with access to technology. Repairers are needed to maintain and repair these machines to ensure that students have access to technology for learning purposes.

Common misconceptions about Computer, Automated Teller, and Office Machine Repairers include:
1. They only need basic computer skills: While having basic computer skills is helpful, computer, automated teller, and office machine repairers require a deep understanding of computer hardware and software, as well as electronics, mechanics, and engineering.
2. They only work on computers: Computer, automated teller, and office machine repairers work on a variety of machines, including printers, scanners, copiers, and fax machines.
3. They only need a high school diploma: While a high school diploma is the minimum requirement for this career, many employers prefer candidates with an associate’s degree or technical training in electronics or computer repair.
The reality is that computer, automated teller, and office machine repairers are highly skilled professionals who work to repair and maintain a wide range of machines used in offices and other settings. They must have a deep understanding of computer hardware and software, as well as electronics, mechanics, and engineering. They typically work in a variety of settings, including repair shops, customer locations, and manufacturing facilities. They may also need to work outside of normal business hours to meet the needs of their clients.